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•
What items do you sell?
• How do I make purchases?
• What forms of payment do you
accept?
• Is it safe to use
my credit card on amishloft.com?
• Can I order by mail?
• Can I order by phone or
fax?
• How do I know amishloft.com
received my order?
• What happens after I place
my order?
• How can I cancel my order?
• How does furniture delivery
work?
•
Is my personal information kept private?
• How much do
you charge for sales tax?
• How long does it take
to receive my order?
• What if my delivery contains damaged
goods?
• What is your return policy?
Q-
What items do you sell ?
A-We offer a variety
of unique hand-crafted items from the Amish Community. Furniture
and Quilts are our specialties. We also carry work many Artisans
throughout Pennsylvania. Original designs and pieces that are reproductions
that originated in Pennsylvania over two hundred years ago. The
Artisans are at the top of their field. Some pieces are one of kind
and investments as well as beautiful work.
Q-
How do I make purchases on amishloft.com?
A-To purchase any
item, start by clicking on category on the side navigation bar.
When you click on a small product photo you'll be taken to a product
description page where you'll see a larger photo, and there you
can choose to purchase the item. It's that easy.
Q- What
forms of payment do you accept?
A-We accept Checks,
MasterCard, Visa, Discovery and American Express.
Q-
Is it safe to use my credit card on amishloft.com?
A-Yes. Our site
uses the latest version of Secure Socket Layer Technology (SSL)
to encrypt your information. Our order representative will be able
to view that information, no one else.
Q-Can
I order by mail ?
A-Yes, Please mail
your order, including name, sku# and style, along with payment to:
Amish Loft
1447 Snyder Road
Green Lane, PA 18054
Q-
Can I order by phone or fax?
A-Yes. You can place
your order by calling 215-234-2920.
Q-How
do I know amishloft.com received my order?
A-Within 30 minutes
of placing your order, you'll be e-mailed with a conformation number
and delivery date.
Q-
What happens after I place my order?
A-We will check
to see if your order is an in-stock item. If it is. we'll package
the item and ship it to arrive at your home within 7 to 10 days.
Out of stock items should be delivered within three to four weeks.
Some artisans will require more time to complete there work, affecting
delivery time. Furniture orders should be delivered within five
to six weeks if the piece you order isn't it stock.
Q-
How does furniture delivery work?
A- When your furniture
is ready to be pick-up from the furniture maker Amish Loft will
contact you by email, about a week before you're furniture is ready
for shipment, to let you know the estimated delivery date.
Shortly after you receive our email, the
shipping company will contact you to arrange a date for your furniture
to be delivered.
How long does it take to receive the furniture
after it has shipped?
In most cases customers will receive their furniture between 3 to
5 days after it has shipped. Customer's living on the west coast
will have their furniture delivered between 5 to 7 days.
Many customers' living in PA will have their furniture delivered
by Amish Loft's delivery service. A
shipping company, other than FedEx or UPS, delivers larger furniture
pieces. The shipping company will delivery your furniture curbside.
Extra charges will apply if the customer requests to have the shipment
carried inside the home. Please contact Amish Loft for the cost
of inside delivery. Many drivers will bring your furniture inside,
if a tip is offered.
Q-How
can I cancel my order?
A-Orders may be
canceled within two business days of ordering.
Q- Is
my personal information kept private?
A-We consider the
information you choose to share with us personal and confidential.
We will not share your personal information without your express
consent.
Q- How
much do you charge for sales tax?
A- AmishLoft.com
does not charge sales tax, except for Pennsylvania residents
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